• All Aromatherapy massages require a short consultation at the start of the initial session to check for health contra-indications (this can last up to 15 minutes and is free). This a one off requirement and only a brief update is necessary for follow up sessions.
• All information given by you is treated in strict confidence.
• All prices are fully inclusive (no vat is chargeable)
• Janet carries full treatment and public liability insurance.
• All treatments are by appointment only. If you require more information or would like to make an appointment, please phone Janet on 07795 483462 or email her at info@janetthornton.co.uk. 
• Janet cannot carry out treatments if you suffer from any of the following: Epilepsy, heart disease, deep vein thrombosis, any infectious disease and women in the first 3 months of pregnancy.
• Persons' with diabetes (and certain other medical conditions) require a doctor’s letter stating that your condition is stable and that he/she agrees that an Aromatherapy/Reiki treatment is suitable for you. It is your responsibility to request a doctor’s consent letter.
• Payment is required on the day of treatment by cash or cheque (with a valid bankers card) only. Credit/debit cards cannot be accepted as payment methods on the day of treatment.
• Payment via debit or credit card is accepted in advance only via PayPal. If you wish to use this method, please contact me on 07795 483462 or by email at info@janetthornton.co.uk.
• We are committed to protecting the privacy and personal information that customers provide to us and comply with the Data Protection Act 1998.  We will not sell or pass your details to third parties without obtaining your consent.
• We may occasionally contact you to let you know of any special promotions, new services or news that may be of interest to you. If you do not wish me to, please contact me.
• Please note that due to high demand, a minimum of 24 hours notice is required on cancellations. This is to ensure that all clients have a fair chance to book an appointment at their desired time. Cancellations made within 24 hours will be charged in full.

Please Note: I only provide legitimate and professional services. I do not offer any services other than those stated. Respectable underwear is required for male clients. I reserve the right to refuse treatment.